Terms

The shopping fine print

A short version of the rules that keep the made-to-order process clean.

Order confirmation

Orders are processed after successful payment. Please make sure your phone number, email, address, size, and measurement details are correct.

Custom measurements

Customer-provided measurements are used to prepare the fit. Incorrect or incomplete measurements may affect the final garment.

Order changes

Change requests are not guaranteed after an order is placed because production may begin quickly.

Brand transition

Call Me Pataka is the rebranded store from Nouveau Modiste. Existing trust, customer care, and product standards continue under the new name.

IMPORTANT INFORMATION

Delivery timelines are estimates and may occasionally be affected by circumstances beyond our control, including courier delays, weather conditions, public holidays, or other unforeseen circumstances.

As our pieces are made especially for you, please allow 10–15 days for your Pataka to come to life before dispatch. 💕

Once your order has been dispatched, delivery timelines may vary depending on your location and the courier partner.

For urgent orders or express delivery requests, please reach out to us before placing your order. We'll always try our best to help where possible.

If your order is delayed or appears to be lost in transit, please contact us at CallMePataka@Gmail.com or reach out to us on Instagram. Our team will assist you in resolving the issue.

Thank you for shopping with Call Me Pataka. We can't wait for you to wear your Pataka. 💕✨.